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ouarech
ouarech
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Unable to create a new option

Hello,

I'm moving from OpenCart and I'm stuck with options creation.
I need to create a color option but there the Add button (+) on values does not seem to work (ref. arrasta_unable_to_create_option.png in attachement).

To go around this first issue, I found an exising option named radio and i changed its name to Color, I modified its 2 values name.
Then I tried to associate to my product.
This time time, it faced another problem. In fact, in Option Tab there is only an input field for the name of the option without any button for search or add, but once filled if I click on enter, I have just "Success: You modified your products", but the option is not associated to the product (ref. arrasta_unable_to_associate_option.png)

Could you please help on these 2 questions, please.

Thank you.
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Monday, October 31 2016, 07:56 PM
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Responses (5)

  • Accepted Answer

    karim ncs
    karim ncs
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    Friday, June 30 2017, 03:51 PM - #Permalink
    Hello, i have the same issue with fresh installation of arastta, add option value button dont work after installing french language, any fix for this issue?
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  • Accepted Answer

    Denis Duliçi
    Admin
    Denis Duliçi
    Offline
    Tuesday, November 01 2016, 03:44 PM - #Permalink
    As the error message says, you should add values to that option.
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  • Accepted Answer

    ouarech
    ouarech
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    Tuesday, November 01 2016, 01:39 PM - #Permalink
    Hi,

    I'm using chrome but I tried also on Internet Explorer but the same issue exists.
    I didn't do any migration, I just installed a new arasta and added some categories and products and tried to create options to add them to my products.

    It is very strange, I installed once again a fresh new version and tried to create an option right away after the install and this time there is no issue.

    Then I launched again the install but this time, not in english but in french language, this time I'm again not able to create an option.
    The question, are the options not supported in other languages other than english?

    To reproduce the issue, install Arastta but using French language and try to create an option just after.

    I attached the extra information you requested.

    I'm feeling lucky that reproduce the issue :)

    Thank you again for your help :) :)
    Attachments:
    The reply is currently minimized Show

  • Accepted Answer

    ouarech
    ouarech
    Offline
    Tuesday, November 01 2016, 01:39 PM - #Permalink
    Hi,

    I'm using chrome but I tried also on Internet Explorer but the same issue exists.
    I didn't do any migration, I just installed a new arasta and added some categories and products and tried to create options to add them to my products.

    It is very strange, I installed once again a fresh new version and tried to create an option right away after the install and this time there is no issue.

    Then I launched again the install but this time, not in english but in french language, this time I'm again not able to create an option.
    The question, are the options not supported in other languages other than english?

    To reproduce the issue, install Arastta but using French language and try to create an option just after.

    I attached the extra information you requested.

    I'm feeling lucky that reproduce the issue :)

    Thank you again for your help :) :)
    Attachments:
    The reply is currently minimized Show

  • Accepted Answer

    Rune Rasmussen
    Rune Rasmussen
    Offline
    Monday, October 31 2016, 10:58 PM - #Permalink
    Just tested it in a clean Arastta 1.4.2 and found no issues.

    Please tell us more about your store.

    Is it migrated?
    Have you installed modifications, and if so, which one(s)?
    Your systeminfo etc., simply all possible info that might be related.
    https://arastta.org/docs/user-manual/tools/system-information

    Oh, and you did test another browser right ...
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