Shopping cart - product quantity update problems

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Shopping cart - product quantity update problems

Hi, I'm currently testing functionality of cart and run into these two issues.

After adding a product to the cart, I go to 'view cart' and all is fine. The two issues that affect the functionality are related to updating quantities.

Issue 1
When I press the delete product button - the shopping cart does not update to show the product was deleted from the cart. However, the upper right cart summary (next to the search box in the default theme) correctly updates the total. Once I press the reload button on my web browser, the cart content is updated correctly.

Is this a bug? or just some setting on my side? Any thoughts or ideas how to solve this ?

Issue 2
On the 'shopping cart' page - when I change the product quantity and press the 'update' button I get directed to an error page that shows the following info:

JSON

location "module"

HEADERS

Response Header
X-Firefox-Spdy: h2
cache-control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0
content-type: application/json
date: Sat, 14 Oct 2017 16:05:10 GMT
expires: Thu, 19 Nov 1981 08:52:00 GMT
pragma: no-cache
server: Apache
x-arastta:

Request Header
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Encoding: gzip, deflate, br
Accept-Language: en-US,en;q=0.5
Connection: keep-alive
Content-Length: 446
Content-Type: multipart/form-data; boundary=---------------------------1312141056225
Cookie: PrestaShop-b3e06c535e0d602ffc2d031147d3eaa0=XJ2dXnSFG9W%2FDQp%2Fk1%2F2D0uZX5COrHETGKp00dZ2YEhRyCxX5xRc%2BWXphv0em7COCc7Gbt%2FhXc4ypllfogo%2FAUZE7AI0Kw%2BEprLSF7wE1g91T2rfZpy2yJDiHjPjLf2EfI0GeRgDiRY%2F%2FokblDFnTJhbSvhuYxdjXNa3BSqva5mwgg8a7K9XPSTvBNppaNhloK%2FE%2FkAworLsU5HCBknPZW%2FhvathC%2Bm%2BDHth5%2BLx0eZiyKmmxpoIw%2FdEl0s4cuaKApQb6n5CpDBsCOaZYC92xRRs6K3jZOFtyCxPHFlYBvBvISP0GNMs1C%2B8a3cwqxWQLAj4T%2FRTeFddsSk060Setg%3D%3D000242; PrestaShop-84f3888208825dd1c75a5d02a46cefc0=def5020038690f6a9e7b147c01c7bba74970bf73d8545e74426c656d747bd161faf746e75ce328fef01681923bef7c721ff5e948857ff72642d82b83aebb69140b631d76a201081d36fe2e08e33ca25e3c5faa38ae358d473116a0009801f8b529fd9a8153146d53426c31705082f836e1d72022da0f6c44f2f1cc25165b6180c5bd1f25e1278f397a0a993c43d3a2607cf326b2f301398d1fc1a802b6e4afa1b01a758bf6acea7e654541a84fa5485c857786677d948503b2188a0a1e; PrestaShop-af48b16d9336a9b6afdecdbd6c8e1f4b=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; __stripe_mid=4c3251bf-292a-4449-a8ea-4d9bc2f20cad; currency=USD; language=en; __atuvc=16%7C41; PHPSESSID=ff2qcbrunppj7ibgmonvb80th7; __atuvs=59e22cd7268d84b900a
DNT: 1
Host: www.bluestarway.com
Referer: https://www.bluestarway.com/store/index.php/cart
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:56.0) Gecko/20100101 Firefox/56.0

Any thoughts on this one and what needs corrected ?

Thanks a lot

In General

Saturday, October 14 2017, 07:13 PM

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Responses (14)

Accepted Answer

Martin Riedel

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Saturday, October 14 2017, 07:46 PM - #Permalink
Correction!

Please discard the error message for issue 2 (that was for the installation that went wrong). Here is the error message for the fresh installation of arastta cart:

Response Header
Cache-Control no-store, no-cache, must-revalidate, post-check=0, pre-check=0
Connection Keep-Alive
Content-Type application/json
Date Sat, 14 Oct 2017 16:39:59 GMT
Expires Thu, 19 Nov 1981 08:52:00 GMT
Keep-Alive timeout=5
Pragma no-cache
Server Apache
Transfer-Encoding chunked
X-Arastta

Request Header
Accept text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Encoding gzip, deflate
Accept-Language en-US,en;q=0.5
Connection keep-alive
Content-Length 246
Content-Type multipart/form-data; boundary=---------------------------6729747410391
Cookie __stripe_mid=4c3251bf-292a-4449-a8ea-4d9bc2f20cad; currency=USD; language=en; __atuvc=17%7C41; PHPSESSID=ff2qcbrunppj7ibgmonvb80th7; __stripe_mid=4c3251bf-292a-4449-a8ea-4d9bc2f20cad; __stripe_sid=2129a10b-6110-4b46-84c0-72a871d8f10b; __atuvs=59e23dcb4abb8596000
DNT 1
Host www.bluestarway.com
Referer http://www.bluestarway.com/cart/index.php/cart
Upgrade-Insecure-Requests 1
User-Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:56.0) Gecko/20100101 Firefox/56.0
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Accepted Answer
Rune Rasmussen

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Sunday, October 15 2017, 01:18 PM - #Permalink
Martin Riedel wrote:
Is this a bug? or just some setting on my side?

Since you haven't provided any information about your side, that is quite hard to tell.

Tell us your about system information, configuration, which extensions you have installed, design you are using and such things.

https://arastta.org/docs/user-manual/tools/system-information

And also info about your browser ...

Note! The demo works perfectly fine for me.
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Accepted Answer

Martin Riedel

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Wednesday, October 18 2017, 07:21 PM - #Permalink
Please note, I still need help with this, not sure how the conversation got marked as resolved.

I checked the demo and it works fine for me too.

I guess then the problem is on my side / server ?. Here is the information about my system (1st part):

The only extensions I downloaded are:

- stripe
- Affiliate, Compare, Reward Points, Wishlist Feature Disable
- Charity Donate

The theme is based on the default theme - I followed the "override system" tutorial to create my custom theme which really has nothing modified in it yet. This brings me to another thing which I will address in a different entry so as to not confuse things.
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Accepted Answer
Rune Rasmussen

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Wednesday, October 18 2017, 07:26 PM - #Permalink
Switch to default theme, clear cache, test.
Disable/Remove installed extensions one by one, clear cache, test.

T.ex. that old outdated charity crap modifies the checkout.

Note! When you are asked to add info, you should add it!
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Accepted Answer

Martin Riedel

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Wednesday, October 18 2017, 07:31 PM - #Permalink
I cleared the cache using the systems - settings - cache. Looking at the tools - cache manager page I see the following:

Group Files Size
System 14 128 KB
Image 145 2665 KB
Modification 67 2088 KB

Should I delete these files too?
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Accepted Answer

Martin Riedel

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Wednesday, October 18 2017, 07:52 PM - #Permalink
Hi again,

I just did a fresh installation on a new folder with a new database to check things out. I have the same problem on the cart. So it's not an extension or modification I have made. Seems like something in my server is not working right. I saw someone had a similar problem and they solved it by changing their server's php version.

Here is my system information:

Value
Platform Arastta 1.6.2 Stable [ Tianjin ] 29-August-2017 15:30 GMT +3
PHP Version 5.6.31
PHP Built On Linux venera.vivawebhost.com 3.10.0-693.2.2.el7.x86_64 #1 SMP Tue Sep 12 22:26:13 UTC 2017 x86_64
Database Version 5.5.5-10.0.32-MariaDB
Database Collation latin1_swedish_ci
Web Server Apache
Server Interface (SAPI) cgi-fcgi
User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:56.0) Gecko/20100101 Firefox/56.0

admin Writable
catalog Writable
download Writable
image Writable
system/cache Writable
system/log Writable
system/modification Writable
upload Writable
vqmod Writable

Safe Mode Disabled
Register Globals Disabled
Magic Quotes Disabled
File Uploads Enabled
Session Auto Start Disabled
Session Save Path /var/cpanel/php/sessions/ea-php56
Display Errors Disabled
Output Buffering Enabled
GD Enabled
cURL Enabled
mCrypt Enabled
ZIP Enabled
Zlib Enabled
Mbstring Enabled
Iconv Enabled
Open basedir
Disabled Functions
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Accepted Answer

Buğra TUNA

Offline
Friday, November 03 2017, 03:50 AM - #Permalink
I have resolved this way
catalog/controller/checkout cart.php open with editor;
find text
(!empty($this->request->post['quantity']) && $json['location'] != 'module') {
change
(!empty($this->request->post['quantity']) ) {
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Rune Rasmussen

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Saturday, November 04 2017, 05:56 PM - #Permalink
Hm ... this part you removed, was added here long time ago, 31 Mar 2016:
https://github.com/arastta/arastta/commit/feb58a21ec9a53af84cadea74f90d14b730b3907#diff-6334cac8bb0e12f4ee27dba6bbb667f6

Sure you didn't break anything else by removing it?
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Admin

Denis Duliçi

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Friday, November 17 2017, 04:00 PM - #Permalink
Removing that will break the popup shown after adding a product to cart.

My local and demo work fine for me. Are you able to reproduce it Rune?

Can you guys send us your domain/store link so we could see this in action?
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Rune Rasmussen

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Friday, November 17 2017, 04:47 PM - #Permalink
Martins installation is here, using default theme it seems: https://www.bluestarway.com/cart/

I just tested it on a close to fresh demo in Second, and got the same result as Martin described: https://demo.arastta.no/

1. Going to the shopping cart and deleting the product doesn't update the cart itself, only the module.

2. Pushing update gives a blank page displaying only: {"location":"module"}

Platform Arastta 1.6.2 Stable [ Tianjin ] 29-August-2017 15:30 GMT +3
PHP 5.6.32
Database 5.6.38-log
Tjener Apache
Servergrensesnitt (SAPI) litespeed
Brukeragent Mozilla/5.0 (X11; Linux x86_64; rv:57.0) Gecko/20100101 Firefox/57.0

Edit! Same when using PHP 7.0.25
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Accepted Answer
Rune Rasmussen

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Friday, November 17 2017, 04:53 PM - #Permalink
Just noticed something ...

The demo at http://demo.arastta.org is it latest version?

It's using a different address to the cart than my demo and Martins site, it's using 'checkout/cart', on our it's just 'cart' ...

Edit/Update! When I go to 'System -> URL Manager' and deletes the 'cart' URL from there, it starts working.

Edit/Update 2! This https://github.com/arastta/arastta/commit/01231df93b2ee3192099249fddc706e3fafb0e6c#diff-b816f6e1bb129e7d6a0979953409832d
Btw! It's not added on updated sites it seems, so only way to recreate is on a fresh demo install.
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Accepted Answer

Daniel Alfredson

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Tuesday, June 18 2019, 03:33 AM - #Permalink
Issue 1 has always been a problem. The two different carts sections never are the same when adjusting the quantity like you did.

The other issue is if your tracking inventory, and you remove an item from an order in the admin area, it's not added back into the inventory total.
Even though it was removed from the sale, and not sold, it's still subtracted from the inventory number.
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Rune Rasmussen

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Tuesday, June 18 2019, 02:31 PM - #Permalink
Daniel Alfredson wrote:
Issue 1 has always been a problem. The two different carts sections never are the same when adjusting the quantity like you did.

Did you notice and test this Daniel:

Rune Rasmussen wrote:
Edit/Update! When I go to 'System -> URL Manager' and deletes the 'cart' URL from there, it starts working.

For your other issue you better should add a new topic, or GH issue, describing it properly.
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Accepted Answer

Daniel Alfredson

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Tuesday, June 18 2019, 03:33 PM - #Permalink
I don't have a "cart" url there, but it's been over a year since I had this issue, so I tested it again and it seems to be working fine now. I'd have to assume it corrected itself at sometime.
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