I have enabled the Secure Trading extension. All the configuration is done as per their OpenCart guide. The charge is taken correctly by the ST website payment pages and the customer is taken back to the 'success' page. HOWEVER the order is lost; the registered customer has no orders and no orders appear in the Admin area.

I wonder if the notifications path is wrong? For OC it is http://nameofyourshop.com/index.php?route=payment/securetrading_pp/ipn

If I paste the notification into a browser I get:

Notice: Undefined index: responsesitesecurity in /[thefullurl blah blah]/store/catalog/controller/payment/securetrading_pp.php on line 112

Is this hinting at a bug? OR do I need to select particular fields in the Payment pages redirect action?

As usual... Any help will be so gratefully received! Thanks.
Thursday, January 07 2016, 07:01 PM
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Responses (3)
  • Accepted Answer

    Saturday, January 09 2016, 01:54 PM - #Permalink
    Hello Simon,

    You can't access it directly from browser so the error is OK. Can you please send me an admin account via PM? The sandbox mode details would also be helpful so I could test it.

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  • Accepted Answer

    Saturday, January 09 2016, 06:52 PM - #Permalink
    Thanks Ahmet

    Before I set you on that path, Secure Trading think there may be a firewall issue on the server - it needs to allow responses from the ST server. So I have contacted the hosting company first.

    They have also sent me a link to a guide - so I ought to read that too.

    I will post an update.
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  • Accepted Answer

    Tuesday, January 12 2016, 10:26 PM - #Permalink
    Please, let us know about any kind of result Simon.
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