In SETTINGS > OPTIONS we have the Order Status set at PENDING, the Processing Order Status set at PROCESSING, and the Complete Order Status set at COMPLETE yet ALL orders automatically show as cancelled when placed, even though the payment processes successfully. What have we got wrong? Please help as we have searched everywhere. Thanks.
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Accepted AnswerModeratorRune RasmussenOffline
Accepted Answerjohn millerOfflineI am ordered through Gmail and my order automatically shows as canceled. Then I contact the Gmail customer support to solve the problem to solve the problem. which provide the important information about the Gmail. After that my order will be confirmed and I can use this order. so, it is really important for us to provide the best information.