Just installed and fired up the Android app, but after filling the setting and saving nothing happens.
If I add wrong user details it will tell, but if it's right it's stuck.
If I close it and reopen, settings are gone.

Btw! Is it possible to translate those apps?
Tuesday, October 11 2016, 08:39 PM
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Accepted Answer

Saturday, October 15 2016, 01:16 PM - #Permalink
On thing quite a few does, is not paying attention to the texts on the screen.
Some write full admin url, including http/https, when it should be only store url without http/https and admin.

Anyhow the one in the link from Denis (the one I was testing) wasn't available a month ago, it was released this week.

By the way, my problem connecting was this one: https://github.com/arastta/arastta/issues/573
Had debug display active at the test site. :)
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Responses (36)
  • Accepted Answer

    Monday, May 15 2017, 03:57 PM - #Permalink
    I am also trying out the mobile app right now. I enter my store settings but get no error or whatever after clicking on "SAVE".

    Samsung Galaxy ACE
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    Tuesday, November 01 2016, 11:53 PM - #Permalink
    Any ideas? Still doesn't work. Or should I just wait for a while for someone to figure it out?
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    Monday, October 17 2016, 04:58 PM - #Permalink
    Updated and entered all the info, and no more connection error messages. It seems to connect, but it stays on the settings page and not showing the store. I'm not seeing any other menus to view store.
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    Monday, October 17 2016, 04:49 PM - #Permalink
    Finally, Arastta mobile apps are looking for your valuable translations https://crowdin.com/project/arastta-mobile-apps
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    Monday, October 17 2016, 04:08 PM - #Permalink
    The 1.0.4 version of app with issue fixed has been released.
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    Monday, October 17 2016, 12:53 PM - #Permalink
    Currently the app requires "Remove index.php" setting to be enabled. Going to fix it in the next version.
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    Sunday, October 16 2016, 11:35 PM - #Permalink
    So I tried using a sub-folder today and same issue. doesn't connect.

    store.valleybeekeeping.com
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    Sunday, October 16 2016, 02:41 PM - #Permalink
    OK, I see. We're going of topic now, but I really recommend you reconsider that plan then, because of security.

    Avoid having different installations available from the same root if possible, if one is hacked, all could be hacked - and you don't want a store with customer data to be hacked. This also applies to test sites, especially those being forgotten and not updated.

    Make a own webroot for each site (e.g. public_html is for main, public_html_test_yourdomain or similar for subdomain etc). If your hosting doesn't support it, move on (cPanel setups does).

    Btw! You also need to move and adjust your robot.txt files to root, as they are not read from subfolders, if you continue using this setup. See the included robots.txt.dist, or/and Google it.
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    Saturday, October 15 2016, 11:34 PM - #Permalink
    Root won't be empty for long. Expanding the site hopefully this winter.
    Probably a wordpress site in the root.
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    Saturday, October 15 2016, 11:16 PM - #Permalink
    It's easy to create a subdomain, pointing to that folder, if you wanted to test it ...

    Btw! I don't understand the point of using a subfolder, when the root is empty and redirecting.

    But sure it needs fixing anyway.
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    Saturday, October 15 2016, 10:10 PM - #Permalink
    Well out store is remaining in the subfolder so I guess I'll have to wait for it to be fixed.
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    Saturday, October 15 2016, 10:07 PM - #Permalink
    Yeah, it seems like it's a problem when the store is in a subfolder. Just tested. The app probably doesn't handle the slash.
    If you can move your test store to store2.YOURDOMAIN.com it will most likely work.
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    Saturday, October 15 2016, 10:02 PM - #Permalink
    You are using the latest version of Arastta right?
    And your API users surely is enabled?

    Unless you are typing anything wrong, or being blocked by a firewall, I don't see why it would fail. Unless it's a problem having the store in a subfolder, like you have.
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  • Accepted Answer

    Saturday, October 15 2016, 08:49 PM - #Permalink
    Remove slash still same issue.
    With www. and without www. same.
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    Saturday, October 15 2016, 08:03 PM - #Permalink
    What if you skip the trailing slash:
    www.valleybeekeeping.com/store2
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    Saturday, October 15 2016, 07:58 PM - #Permalink
    http://i71.photobucket.com/albums/i151/breck680228/Screenshot_20161015-124524_zps8jk8kjke.png
    http://i71.photobucket.com/albums/i151/breck680228/Screenshot_20161015-125230_zpshlsnugt9.png
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    Saturday, October 15 2016, 07:21 PM - #Permalink
    Then you most likely are typing something wrong, post a screen of the exact error. Anyhow, you must post more info.
    PS! If you selected TLS, try not using it.
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    Saturday, October 15 2016, 07:13 PM - #Permalink
    It is disabled.
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    Saturday, October 15 2016, 06:56 PM - #Permalink
    Don't just assume please, but check it, a make yourself familiar with the settings in the store: https://arastta.org/docs/user-manual/system/settings/server
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    Saturday, October 15 2016, 06:53 PM - #Permalink
    Don't think it's that. I can access api settings. And I don't know where to enable debug so unless it was enabled on install, it should be off.
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