I've been using mylivechat and I placed the chat code in the google analytics section of SEO. It was working perfectly until today. The google analytics section is blank and if I add the code and click save, no text is saved. The chat is not working.
Please help.
Please help.
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Accepted Answer
Make it a modification (VQmod/OCmod) instead, adding the code to the header, and it will work perfectly well.
<modification>
<id><![CDATA[MyLiveChat Display]]></id>
<version><![CDATA[1.0]]></version>
<vqmver><![CDATA[2.4]]></vqmver>
<author><![CDATA[YOUR NAME]]></author>
<file name="catalog/view/theme/*/template/common/header.tpl">
<operation error="log">
<search position="before"><![CDATA[</head>]]></search>
<add><![CDATA[
<!-- ClickDesk Live Chat Service for websites -->
YOUR MyLiveChat SCRIPT GOES HERE
<!-- End of MyLiveChat Display -->
]]></add>
</operation>
</file>
</modification>Responses (3)
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Accepted Answer
So far I haven't had any other issues with live chat. I assume something I did corrupted the database and the live chat disappeared. I'm now in a good habit of backing up the database before I start to make any changes and the entire site if I'm doing modification installs. -
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