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Flavius Laidley
Flavius Laidley
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Install stops at database configuration

Please see attachment.

Thank you.
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In Installation & Update
Friday, August 21 2015, 01:19 AM
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  • Accepted Answer

    Denis Duliçi
    Admin
    Denis Duliçi
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    Friday, August 21 2015, 10:11 AM - #Permalink
    Hi Flavius,

    That generally happens when the username/password is not correct. I can check it further if you could PM me the cPanel details.

    Regards
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  • Accepted Answer

    Tracey Browning
    Tracey Browning
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    Thursday, August 27 2015, 05:22 AM - #Permalink
    I’m getting this as well. I thought it would create a new database & that didn’t work or I don’t know how to ask it to do this?
    I’ve created a database using cpanel & double checked username, database name & passwords.
    Still get the same error of being unable to connect

    How do you fix this?
    Thanks
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  • Accepted Answer

    Tracey Browning
    Tracey Browning
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    Thursday, August 27 2015, 05:29 AM - #Permalink
    I have finally worked it out! Sorry to bother you… it was the host server name!
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