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dave mill
dave mill
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Help adding digital download to product

Hello, I am new to Arastta, and I have installed it via Softaculous app installer. I have a product, and a download set up, but I am unable to find out how to add the digital file to the product. Thanks in advance for assistance.
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Monday, May 27 2019, 03:32 AM
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  • Accepted Answer

    Rune Rasmussen
    Rune Rasmussen
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    Tuesday, June 18 2019, 04:20 PM - #Permalink
    Daniel Alfredson wrote:
    But after completing the digital download sale, nothing appears in your downloads section.


    The order must reach the correct status first, a completed/shipped status, defined in your settings.
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  • Accepted Answer

    Daniel Alfredson
    Daniel Alfredson
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    Tuesday, June 18 2019, 03:48 PM - #Permalink
    It doesn't happen anymore. Must have cleared up.
    But after completing the digital download sale, nothing appears in your downloads section.
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  • Accepted Answer

    Rune Rasmussen
    Rune Rasmussen
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    Tuesday, June 18 2019, 02:43 PM - #Permalink
    Daniel Alfredson wrote:

    Note there is a bug and digital downloads for some reason require shipping set to yes.


    That is of topic, better add a new post describing this in details, so anyone can recreate it. Haven't noticed that issue till now though.
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  • Accepted Answer

    Daniel Alfredson
    Daniel Alfredson
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    Tuesday, June 18 2019, 03:35 AM - #Permalink
    Note there is a bug and digital downloads for some reason require shipping set to yes.
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  • Accepted Answer

    Hackasacka
    Hackasacka
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    Tuesday, May 28 2019, 05:58 PM - #Permalink
    Hi Dave,


    First you have to set the backend "Admin" to advanced mode near the top right-hand-side of the interface.

    Then you should see "Downloads" three up from the bottom as a sub-category of the "Catalog" menu on the left-hand-side.

    https://arastta.org/docs/user-manual/catalog/downloads


    Regards,


    Hackasacka
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