Greetings - initial install. Created database and user, input this info on the install page but the prefix is not accepted - it is a random prefix offered by the install script but the error message says could not connect to database and highlights the prefix box - screenshot attached.

The script zip was uploaded to my public_html directory and extracted there.

Thank you
Ron
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Wednesday, August 19 2015, 03:07 AM
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  • Accepted Answer

    Wednesday, August 19 2015, 03:10 AM - #Permalink
    BTW installing using http NOT https

    Apache Version 2.2.29
    PHP Version 5.4.42
    MySQL Version 5.5.42-cll
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  • Accepted Answer

    Wednesday, August 19 2015, 09:47 AM - #Permalink
    Hi Ron,

    That generally happens when the username/password is not correct. I can check it further if you could PM me the details.

    Regards
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