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Tracey Browning
Tracey Browning
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Unable to access admin after installation

Hi
I’ve just installed Arastta and have success with ‘Congratulations! Arastta is now Installed’ message. I can click on store & go to that, but when I click on Admin I get the following error message:
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

What do I need to do to access admin & get started with this?
thanks
In Installation & Update
Thursday, August 27 2015, 05:39 AM
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Responses (4)

  • Accepted Answer

    Michael
    Moderator
    Michael
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    Thursday, August 27 2015, 03:54 PM - #Permalink
    + agreed to remove them and add instead more checks at install.
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  • Accepted Answer

    Rune Rasmussen
    Rune Rasmussen
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    Thursday, August 27 2015, 03:48 PM - #Permalink
    Will discuss the php.ini existence further within the development team so marking this topic as resolved.


    Simply remove them. Add more checks to the installer for required values, and tip about how to adjust them if needed.
    Those php.ini files causes more trouble than good is, as we have talked about before.
    http://arastta.org/forum/why-is-php-ini-included
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  • Accepted Answer

    Tracey Browning
    Tracey Browning
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    Thursday, August 27 2015, 11:21 AM - #Permalink
    And might I add how quickly & efficiently Denis dealt with my issue! Amazing response time & results. Now it is time to play with this software to make our multi store come to life.
    Thanks....
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  • Accepted Answer

    Denis Duliçi
    Admin
    Denis Duliçi
    Offline
    Thursday, August 27 2015, 11:19 AM - #Permalink
    After private conversations with Tracey, we found out that the issue was caused by the php.ini files available into Arastta and not allowed by the hosting company.

    Deleting them resolves the problem. (_root_/php.ini and _root_/admin/php.ini)

    Will discuss the php.ini existence further within the development team so marking this topic as resolved.
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