I had a customer place an order today, and I noticed the reward points didn't add up.
So I took a look at the order and found the following:
- Products with reward points under the rewards tab are given properly.
- Products with rewards points set to 0 under the rewards tab but with rewards points added under options are not given.
eg. Product A is set to 0 reward points. Under the options they have several choices and each choice has several options to choose. All the options have been set with a +34, or +216, or etc. These reward points are not adding into the total reward points for that product and it remains at 0.
So it seems reward points for options are ignored.
So I took a look at the order and found the following:
- Products with reward points under the rewards tab are given properly.
- Products with rewards points set to 0 under the rewards tab but with rewards points added under options are not given.
eg. Product A is set to 0 reward points. Under the options they have several choices and each choice has several options to choose. All the options have been set with a +34, or +216, or etc. These reward points are not adding into the total reward points for that product and it remains at 0.
So it seems reward points for options are ignored.
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