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Hi. Need help here. I want to change the store logo, enter the address at setting tab. when save it and appear 403 forbidden error. dont have permission.

Can any one help me for this.

TQ.
In Themes
Wednesday, May 02 2018, 06:30 AM
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Responses (3)
  • Accepted Answer

    Wednesday, May 02 2018, 12:38 PM - #Permalink
    Hi there,

    Sounds like a file/folder permission issue on your server/setup.You need to check this, and/or add some useful systeminfo, and/or ask the host to help you out.

    Please take a look at those links as a start:

    https://arastta.org/forum/forum-rules

    https://arastta.org/docs/user-manual/tools/system-information (pay attention to the Permissions tab here, post your server and php info)
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  • Accepted Answer

    Hackasacka
    Hackasacka
    Offline
    Wednesday, May 02 2018, 07:56 PM - #Permalink
    Hi Kedaibelonmurah,

    It may also be related to your ip address being restricted so either try accessing your admin from a different network ip or ask your host provider if they have an issue with your ip address?

    This could be caused by trying to login several times if you forget your password for example.

    Regards,

    Hackasacka
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  • Accepted Answer

    Wednesday, May 02 2018, 08:00 PM - #Permalink
    Hackasacka, that would give a different kind of error.
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