Hi, I'll like to use discount and I'm testing this function but the discount is not given. The cart just work with the regular sells price!

I've created a test item so you can check it out yourself

https://www.netmart.club/electronics-gadgets/0-05-to-60-laser-measuring-tool

I'll hope you give me a fix quickly.

Kind regards

Hermann
Wednesday, May 25 2016, 02:10 AM
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Responses (21)
  • Accepted Answer

    Wednesday, May 25 2016, 02:11 PM - #Permalink
    You mean the quantity discount I assume ...
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  • Accepted Answer

    Wednesday, May 25 2016, 04:49 PM - #Permalink
    Of course I mean the quantity discount price. There is another problem too -with the search function. It shows the regular retail price and not discounted price.

    Kind regards

    Hermann
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  • Accepted Answer

    Friday, May 27 2016, 07:03 PM - #Permalink
    Hi,

    I guess I must be more specific with this price issue.

    Arastta manage 3 different prices: regular, special and quantity discount.

    1.) Regular and special prices works perfect, with one exception. If the item do have a special price, the search dropdown will show the regular and not the special price. There should be shown the special price.

    2.) This is the kicker and I don't know nobody figured this out yet. Might I'm the only one who uses quantity discount. It just do not function!!! Big issue!!!!!!!!!!
    If a client select for example a quantity of 5 the price do not change to the necessary quantity discount price.

    Kind regards

    Hermann
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  • Accepted Answer

    Tuesday, June 07 2016, 10:13 AM - #Permalink
    Herman, I can confirm the search price issue and opened an issue on GitHub https://github.com/arastta/arastta/issues/491 . However, I'm not able to understand where do you want the quantity discount price to be shown.

    Regards
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  • Accepted Answer

    Tuesday, June 07 2016, 05:56 PM - #Permalink
    Hi Denis,

    tanks for your attention. Please visit the site:
    https://www.netmart.club/electronics-gadgets/0-05-to-60-laser-measuring-tool

    Change the quantty to 50 and you will see that the price in te card popup is not the discount price. Untill the checkout the system calculate and show in our case the special price.

    I hope you got it.

    Regards

    Hermann
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  • Accepted Answer

    Wednesday, June 29 2016, 11:52 PM - #Permalink
    Hi,

    I'm sorry to remind again t6his issue, but the quantity discount price is not fixed yet!!!!

    Kind regards

    Hermann
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  • Accepted Answer

    Saturday, July 02 2016, 01:08 AM - #Permalink
    Hi,

    I've figured out why the quantity discount price do not work.

    The reason is, if you use special price, in this case the quantity discount price do not reduce the price for the quantity.

    I've tested this excessive, if you do not use the special price the quantity discount price works fine.

    Please be so kind and change this issue.

    Kind regards

    Hermann
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  • Accepted Answer

    Monday, July 11 2016, 01:45 AM - #Permalink
    I'm not able to anything in the code about that. However, if the order status after the payment is not in the processing or complete list of Arastta Settings then the quantity is added back.

    Regards
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  • Accepted Answer

    Monday, July 11 2016, 02:40 AM - #Permalink
    Hi Denis,

    I don't understand "However, if the order status after the payment is not in the processing or complete list of Arastta Settings then the quantity is added back."

    It is not the quantity. It is the quantity discount price which is not taken from the list of the discount prices.

    Please take a look at the screen shots! I've entered a quantity of 50. The related quantity price should be 37.60, but the discount price from 40.50 is taken. It works with the quantity price if you do not use discount price.

    Link to this example:
    https://www.netmart.club/electronics-gadgets/0-05-to-60-laser-measuring-tool

    Kind regards

    Hermann
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  • Accepted Answer

    Monday, July 11 2016, 12:28 PM - #Permalink
    How is your special price setup on this product Hermann, percent or fixed?
    Set on main price only?
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  • Accepted Answer

    Monday, July 11 2016, 05:21 PM - #Permalink
    Hi Rune,

    I'm sorry, I was a bit root, but sometimes it it boring not to fix for month a problem.

    As I've said, if I do not use Special Price, the quantity special price function well.

    Here are the screen shots how i setup the special and the discount price.

    It should not madder if I use just the main or the special price, the quantity discount price should work on both.

    If non of yours be able to fix this, please give me the folder and files related to "Quantity Discount Price" and I'll try to fix it myself.

    Kind regards

    Herrmann
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  • Accepted Answer

    Monday, July 11 2016, 05:58 PM - #Permalink
    I don't see how you think it should work, both are kind of discounts at the end of the day.
    Anyhow, when you set a fixed amount special it surely will override the discounts. It's very seldom that you can combine both discounts and specials, unless each discount have support for a special price too, or the special is a percent supporting quantity discounts - nor is it a normal requirement as far as I can understand. But we can agree on disagreeing I suppose ...

    If you like to pretend they are on sale, try to add a discount price for 1 too.

    Hermann Martinez wrote:
    If non of yours be able to fix this, please give me the folder and files related to "Quantity Discount Price" and I'll try to fix it myself.

    Sorry, but I really don't understand why you expect me to put a lot of time into this?! :(
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  • Accepted Answer

    Monday, July 11 2016, 06:00 PM - #Permalink
    I don't see how you think it should work, both are kind of discounts at the end of the day.
    Anyhow, when you set a fixed amount special it surely will override the discounts. It's very seldom that you can combine both discounts and specials, unless each discount have support for a special price too, or the special is a percent supporting quantity discounts - nor is it a normal requirement as far as I can understand. But we can agree on disagreeing I suppose ...

    If you like to pretend they are on sale, try to add a discount price for 1 too.

    Hermann Martinez wrote:
    If non of yours be able to fix this, please give me the folder and files related to "Quantity Discount Price" and I'll try to fix it myself.

    Sorry, but I really don't understand why you expect me to put a lot of time into this?! :(

    Hermann Martinez wrote:
    I'm sorry, I was a bit root, but sometimes it it boring not to fix for month a problem.

    Sure, I know - you haven't fixed any of mine. ;)
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  • Accepted Answer

    Monday, July 11 2016, 07:08 PM - #Permalink
    Hi Rune,

    I've deleted the special price and added 1 with the special price to quantity discount price. In this case the quantity discount price function and the special price show up as regular price.This could be OK, but the eye catcher with the red old regular price is gone.

    It should be the way neither if is a special price or not, the quantity discount price should work! To change this could not be a big issue.

    Kind regards

    Hermann
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  • Accepted Answer

    Monday, July 11 2016, 07:20 PM - #Permalink
    If it's just a minor change, feel free to do it. I don't think it's minor, nor a normal requirement. But as said, we can agree on disagreeing. If the core team agree with you, they might fix it, when they have time and see it as important enough.

    Regarding the "eye catcher", it could be added into the description or name too, with red bold font and strike through. Even as a badge, or directly on the product image. There are several ways to work around it if you need to add this "white lie".
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  • Accepted Answer

    Monday, July 11 2016, 07:33 PM - #Permalink
    Hello Rune,

    thanks for your quick replay. It would be nice if you ask the core team to make this change.

    Kind regards

    Hermann
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  • Accepted Answer

    Monday, July 11 2016, 07:40 PM - #Permalink
    Still don't understand why you expect me to fix things for you, I'm a user as you - I don't have any hotline you don't have ...
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  • Accepted Answer

    Monday, July 11 2016, 07:57 PM - #Permalink
    I'm sorry Rune, but I do not understand you. I asked you you ask the core team to do it, not that you should fix it.
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  • Accepted Answer

    Monday, July 11 2016, 08:01 PM - #Permalink
    Same thing Herman, you expect me to do things for you. Like I could make miracles, and I don't even agree it's needing any fix ...
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  • Accepted Answer

    Monday, July 11 2016, 08:20 PM - #Permalink
    Rune, I think this conversation is going nowhere.

    Thank you
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