Hi,
after updating to version 1.3.3 customer notification error.

Dashboard=>Recent Ordwes. If you view and try to update the notification of an order a popup shows error undefined.

Kind regards

Hermann
Thursday, June 16 2016, 01:20 AM
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Accepted Answer

Monday, June 27 2016, 02:59 PM - #Permalink
What's really frustrating is that some think other people can read minds, and see errors without access or detailed info about it ... read through the tread and try to put you in someone elses chair, figuring out what this really is about. Details is details, not short versions and clues pulled out one by one. Imagine someone buying a product from you, then send you a mail or return request, simply stating this is a pies of s... it doesn't work when I plug it into 110 volts (Even if it's stated in the shop it only works on 240 volts) ... ;)
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  • Accepted Answer

    Thursday, June 16 2016, 01:24 AM - #Permalink
    Me again,

    same and worse, if you go to Sales=.Orders the error poup soonest you click the edit button!!!!!
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  • Accepted Answer

    Thursday, June 16 2016, 12:03 PM - #Permalink
    I don't see the same issue in my updated test copy of a clients shop.

    Have you cleared the caches, in shop, browser and maybe server - and also rebuilt/refreshed modifications?

    Maybe you also should post your systeminfo, then maybe someone might be able to help: https://arastta.org/docs/user-manual/tools/system-information
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  • Accepted Answer

    Friday, June 17 2016, 05:01 AM - #Permalink
    Hi Rune,

    I've cleared the caches in the shop and browser, NO changes.

    Here is my server config:

    Platform Arastta 1.3.3 Stable [ Kastamonu ] 14-June-2016 16:30 GMT +2
    PHP Version 5.6.22
    PHP Built On Linux cloud.gowebcreative.com 2.6.32-642.1.1.el6.x86_64 #1 SMP Tue May 31 21:57:07 UTC 2016 x86_64
    Database Version 5.5.50-cll
    Database Collation latin1_swedish_ci
    Web Server Apache
    Server Interface (SAPI) cgi-fcgi
    User Agent Mozilla/5.0 (Windows NT 6.1; Trident/7.0; rv:11.0) like Gecko

    I hope there s a solution!

    Kind regards

    Hermann
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  • Accepted Answer

    Friday, June 17 2016, 02:39 PM - #Permalink
    Quite basic info, anyhow the exact info about the error is missing in this tread?
    What is actually being displayed and logged?

    Which extensions and modifications have you installed, all kinds of them?

    Have you tested a fresh install of 1.3.3 on your hosting?
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  • Accepted Answer

    Sunday, June 19 2016, 08:00 PM - #Permalink
    Hi Rune,

    I've explained the tread very well before. My question is do I've to make a fresh installation every time when I update?

    I've refeshed the modification after the update and no errors. THE REAL QUESTION IS, WHY IT WAS WORKING BEFORE THE UPDATE?

    I'm not that dumm!!!!!!!!!!!!!!!

    Kind regards

    Hermann
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  • Accepted Answer

    Sunday, June 19 2016, 08:10 PM - #Permalink
    Help yourself if you don't want my or anyone else help Hermann, it's really enough for me.
    No place in this f... tread is there any details about your error.

    I have no f.... clue why there is so many issues on your server and installs, that I or anyone else doesn't see. Yes there are some bugs now and then, yes it can be better. But as you might have noticed it's open source, available for free, and do you contribute to improve it? You hate bugs, debugging and TAKING A F... BACKUP, and use test sites? Then I only can recommend you to go fully commercial locked in and managed software.

    Have a nice summer. I'm off!
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  • Accepted Answer

    Monday, June 20 2016, 10:54 AM - #Permalink
    Hermann, while I understand your frustration, the way you communicate to people trying to help you is not acceptable. You don't even share from which version you did the update. I'm sorry but we're not soothsayer, none of us is able to reproduce your problem and you refuse to answer questions.
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    Tuesday, June 21 2016, 02:20 PM - #Permalink
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  • Accepted Answer

    Wednesday, June 22 2016, 09:06 AM - #Permalink
    Hi Denis,

    it is frustrating if someone ask for the server configuration and not give an answear what should be wrong, but I've solved the problem.

    It is frustrating too if I put a treat on May 25 2016, 02:10 AM about "Discount do not reduce price" and "special price". The special price was fixed in the update to 1.3.3 but the quantity discount price is still not fixed.

    I NOW THAT ARASTTA IS A FREE TEMPLATE, BUT THIS ARE BASIC ISSUES WHICH SHOULD NOT ARISE AT THE FIRST PLACE.

    I'm sorry talking clear, but where I'm reight I'm reight.

    Kind regards

    Hermann
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  • Accepted Answer

    Wednesday, June 22 2016, 09:39 AM - #Permalink
    Hermann, as per our forum rules, please, do not write with uppercases otherwise your message could be deleted.
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