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Robin Jenkins
Robin Jenkins
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Options created but not available when adding product

Hello,

I have created two options (see attached screenshot) one for Sizes and one for SQ151 Colours.

I have created a product and am trying to select both options from the Options tab, Sizes and SQ151 Colours but neither are available in the list of options (see attached screenshot}.

Have read the documentation and I'm sure everything has been entered correctly.

Do you have any idea what might cause this problem?


Regards,
Robin
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Friday, August 28 2015, 12:32 PM
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  • Accepted Answer

    Denis Duliçi
    Admin
    Denis Duliçi
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    Friday, August 28 2015, 02:30 PM - #Permalink
    Hi Robin,

    What is your Arastta version?
    Can you please try to clean the cache from Settings => Cache tab?

    Regards
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  • Accepted Answer

    Robin Jenkins
    Robin Jenkins
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    Friday, August 28 2015, 03:30 PM - #Permalink
    Hello Denis,

    Gave up trying to update version 1.0.0 from the admin section.

    So I downloaded version 1.1.1 and started testing again. Have emptied the cache as you suggested but no change.

    A question. Can I create a completely new option from scratch. Or, must I use one of the existing options in some way.

    For example, I created the SQ151 Colours option by just clicking the New (+) button and setting the colour options.

    But as you an see from the previous screenshot it doesn't show up as an option when creating the product.

    I may need different options for different products if that's possible.

    So this is a problem that needs fixing.

    Hope you can help.


    Regards,
    Robin
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  • Accepted Answer

    Denis Duliçi
    Admin
    Denis Duliçi
    Offline
    Tuesday, September 08 2015, 04:10 PM - #Permalink
    Hi Robin,

    Yes, you can for sure create unlimited options.

    By default, the autocomplete shows 5 items in the list. You should start typing the option name to get it, attached the screenshot.

    Regards
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  • Accepted Answer

    Steve Screeton
    Steve Screeton
    Offline
    Monday, February 29 2016, 02:09 PM - #Permalink
    Excellent I had the same problem, all sorted
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