Yesterday I could not get into my admin and had to reinstall from scratch after a days work.

Now after loads of work customizer is completely blank after previously working fine.

Is Arastta stable enough for commerce? Saw five stars on softaculous but I think that needs to change?
Wednesday, October 07 2015, 09:23 AM
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Accepted Answer

Wednesday, October 07 2015, 02:24 PM - #Permalink
The problem was that there was no "system/modifcation" folder. Created it via File Manager and now can see the Customizer. However, I can see that Arastta can't create files/folders programatically (via PHP). That happens in hosts with restricted file/folder permissions.
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  • Accepted Answer

    Wednesday, October 07 2015, 09:31 AM - #Permalink
    If you have reinstalled it then it's more than normal to have it blank, you had to take a backup of it.

    Yes, Arastta is stable and used by hundred of stores already.
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    Wednesday, October 07 2015, 09:41 AM - #Permalink
    Ahmet Kurucan wrote:

    If you have reinstalled it then it's more than normal to have it blank, you had to take a backup of it.

    Yes, Arastta is stable and used by hundred of stores already.


    Thanks for your reply Ahmet, but like I've seen on many occasions it doesn't assist in solving my problem.
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  • Accepted Answer

    Wednesday, October 07 2015, 09:44 AM - #Permalink
    You're welcome Wick but none can do anything for files being deleted, as within your case.
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    Wednesday, October 07 2015, 09:52 AM - #Permalink
    Ahmet, you are missing what I said.

    I deleted all files and started from scratch in new store file. Yes, did ALL the work again up to one point when I tried to make another change in Customizer. It was working fine and then suddenly stopped working. i did nothing other than updating the basics in the cart.
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  • Accepted Answer

    Wednesday, October 07 2015, 10:01 AM - #Permalink
    Oh I see but nothing suddenly stops working, something triggers that. You can try to open the error reporting from Arastta Settings (Server) and see if there is any error there.
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  • Accepted Answer

    Wednesday, October 07 2015, 10:13 AM - #Permalink
    Following Settings (Server) I saw nothing however I see these at the error log, but seems to be related to the uploading problem and not the Customizer?
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    Wednesday, October 07 2015, 10:17 AM - #Permalink
    This is the full error log
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    Wednesday, October 07 2015, 11:01 AM - #Permalink
    Can you send me an admin account via PM ?
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    Wednesday, October 07 2015, 01:45 PM - #Permalink
    Hi Ahmet, I've send you admin details.
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  • Accepted Answer

    Wednesday, October 07 2015, 04:20 PM - #Permalink
    Thank you, it seems to be resolved
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  • Accepted Answer

    Thursday, October 08 2015, 12:47 PM - #Permalink
    Hi Ahmed, the customizer opens and able to make changes, but when in advance mode it doesn't save changes?
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  • Accepted Answer

    Thursday, October 08 2015, 02:16 PM - #Permalink
    Hi Wick,

    I've fixed css selector issue, You can see here
    https://github.com/arastta/arastta/commit/cbf4f992c2204c1de6927166d8b28070a922ecdc
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  • Accepted Answer

    Bob White
    Bob White
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    Thursday, November 05 2015, 04:07 PM - #Permalink
    Hi
    I am also having problems with customizer with the image below going around and success message at the top though I cannot save the Boxed layout.
    I checked the directories listed above and they are all 755.
    Can anyone suggest any other solutions?
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  • Accepted Answer

    Bob White
    Bob White
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    Sunday, November 08 2015, 05:27 PM - #Permalink
    After turning off ssl in admin I can view the site in customizer window but cannot save any changes.
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